“Another question. Another order to type out.”
The enquiries keep coming. Your attention keeps switching.
- Answer the same product questions
- Collect options and delivery details
- Follow up on unfinished orders
FOR FOUNDERS WITH MORE TO BUILD.
Your business. Your vision. Your time back.
Meet Flo, your AI sales assistant on WhatsApp. It answers questions and captures orders while Enflow connects vendors, shipping and money. Less routine work to chase. More room to build the business you imagined.
For product sellers across categories Take over any conversation
Requires your own supported AI API key. AI-provider usage charges are billed separately by your provider.
See the work you can take off your plate A little less back-and-forth.Interactive example
Your store, with FloWhatsApp order assistant
Is the sage linen shirt available in M?10:42
Yes, the sage shirt is available in Medium for ₹1,290. Would you like to order one?Flo
Yes, one please. I’ll share my address.10:43
After address & order confirmation
ORDER PREVIEW · SAMPLE DATA
₹1,290Everyday linen shirt
Sage / Medium
Size, colour and quantity captured.
Illustrative flow. No live messages or orders.See it with your products
Fits into the way
you already sell.
ShopifyiThink LogisticsShiprocketDelhiveryNimbusPostRapidShyp
YOU STARTED WITH A VISION.Then the everyday
Then the everyday
filled up your day.
Product questions. Vendor updates. Delivery follow-ups. Necessary work, repeated all day. Enflow helps take more of it off your plate.
Flo keeps the conversation moving.
Trained on your products and policies, Flo answers on WhatsApp, captures order details and nudges customers who haven’t finished buying.
Step in for a special request or a conversation that needs your touch.
WHAT THAT MAKES ROOM FOR
More room to develop your next product.
Illustrative workflows. What you save depends on your business, setup and the work your team handles today.
Explore your workflow FROM FIRST HELLO TO OUT FOR DELIVERYOne conversation.
One conversation.
A whole order in motion.
Flo takes the order. Enflow connects what comes next.
See how a WhatsApp enquiry becomes a shipment.
YOUR CUSTOMER’S WHATSAPP
Your storeReplies powered by Flo
CAPTURED IN ENFLOW
Flo has it handled.From conversation to order.
ORDER#EF-1042
PreviewEveryday linen shirtSage / M · Qty 1
₹1,290Product & variant matched
Customer details collected
Delivery address saved
Source: WhatsAppFlo order capture
You stay in control of fulfilment.
YOUR SHIPPING CONNECTIONS
One order. Your choice.Choose a provider to preview
Ready when you are
A conversation starts
Flo answers product questions on your WhatsApp number, using your catalogue.
Illustrative workflow. Shipping requires a connected provider account.
See it with your productsONE CONNECTED WORKFLOW. FEWER LOOSE ENDS.Every handoff is
Every handoff is
a chance to do less.
The same order shouldn’t need to be typed, explained and checked again at every step. Enflow keeps the details connected from the first WhatsApp message to delivery and payment.
01
Less answering on repeat
Flo answers from your product information, shares photos and asks for the details needed to order.
WhatsApp · Languages · Voice notes
02
Less copying details
Product, variant, quantity and address come together. Custom details stay attached to the right item.
Variants · Personalisation · Advances
03
Less chasing updates
Route orders to vendors, book shipments and keep customers informed from the same workspace.
Vendors · Couriers · Tracking
04
Less piecing it together
Track expenses and COD settlements, with iThink shipping charges alongside your order revenue.
Expenses · COD · Profit
START WITH FLO. MAKE ROOM FOR WHAT’S NEXT.More of the work, connected.
More of the work, connected.
Less of the day, taken up.
Let Flo handle the first conversation. Bring orders, fulfilment and money together, so the work after the sale needs less back-and-forth.
FLO · YOUR AI SALES ASSISTANT
Your next customer shouldn’t have to wait.
Flo answers product questions around the clock, helps customers choose and takes their order in the chat. It captures the address, helps with payment or COD and follows up when a customer hasn’t finished ordering.
See Flo turn a chat into an order- Replies shaped by your products, FAQs and policies
- Voice-note replies and gentle follow-up nudges
- Payment, COD and advance collection in the chat
- Your team can take over any conversation
Every order in sight. Fewer things missed.
Bring Shopify, WhatsApp, order-form and manually entered orders into one list. Keep stock and custom details connected, so your team spends less time copying and checking.
Explore orders & inventory
- Shopify stays updated with fulfilment and tracking automatically.
- Keep sizes, colours, custom text and images with the right product. Stock adjusts as orders are placed, cancelled or returned, with low-stock alerts.
- Update orders, print labels and generate invoices in bulk. Follow order history, prevent duplicates and undo status changes for 60 seconds.
Less chasing. More orders moving.
Give vendors a clear view of what to make and when to update you. Send new orders towards better-performing vendors while keeping their workload in mind.
Explore vendor fulfilment
- Distribute work by vendor performance, product rules or your preferred split.
- Vendors update production progress and remarks in their own portal, keeping your team in the loop.
- See vendor performance, costs and what you owe in one place.
Help more orders reach the doorstep.
Verify COD addresses before dispatch, spot risky orders and prepare shipments in bulk. Keep customers informed on WhatsApp, with a tracking page carrying your brand.
Explore shipping & whatsapp updates
- Create shipments and labels with iThink, Shiprocket or Delhivery. Use printable labels and manual tracking for other couriers.
- Send updates when an order is placed, shipped, out for delivery and delivered. Customers can follow courier scans and delays on your branded tracking page.
- When delivery fails, AI Operations asks the customer on WhatsApp, reads their reply and requests another delivery attempt with the courier.
Know what you earned. And what came in.
See what is left after vendor and shipping costs. Match delivered COD orders to courier payouts, so missing or short payments are easier to spot.
Explore finance & profit
- See profit per order after vendor costs and actual shipping charges. Shipping charges are fetched automatically from iThink today.
- Track COD money received alongside amounts still due, and flag payouts that do not match.
- Record expenses—even with a WhatsApp message—and manage customer advances and vendor fulfilment payments.
Less invoice work. An easier month-end.
Generate GST invoices automatically and choose when they are issued. Keep credit notes and a month-end export ready for your CA, with less repeated data entry.
Explore gst invoicing
- Issue invoices when orders are placed, when they ship or when your team chooses. Generate multiple invoices together.
- The delivery state determines the tax split. Set product tax rates and HSN codes in bulk from a spreadsheet.
- Create credit notes for returns and cancellations and export GSTR-1 for your CA. Supports composition sellers and your existing invoice number series.
Give customers a reason to come back.
Reach the right customer groups with WhatsApp campaigns. See which conversations become orders, recognise repeat buyers and keep complaints moving towards a resolution.
Explore customers & growth
- Send campaigns from your own numbers with approved templates and see delivery results. Understand which ads, campaigns and customer groups lead to orders.
- Send purchase events back to Meta to help improve ad optimisation. Use customer insights and repeat-buyer views to plan follow-ups.
- Collect complaints through your own form, let AI sort them and create a replacement order when needed.
AI OPERATIONS
Start the day knowing what needs you.
Enflow spots stuck, delayed and at-risk orders and gives you a daily briefing. It can chase missing addresses, reassign vendors and handle failed deliveries. Approve its actions or let selected tasks run automatically.
EXAMPLE DAILY BRIEFING
Missing address · follow up with customer
Production delay · review vendor reassignment
Failed delivery · arrange another attempt
A shared workspace. The right access for each person.
Give staff access to the parts they need. Send each owner the WhatsApp alerts that matter to them. Connect other apps, track order trends and see how the month is shaping up.
Coming soon: track returns through to restock and refund, and add shipping costs from other couriers through manual entry, spreadsheets or rate cards.
Start with the work taking up your day. Connect more as your business grows.
See it with your businessA FIT FOR HOW YOU SELLDifferent businesses.
Different businesses.
The same precious time.
Clothing, accessories, home products, gifts and more. If orders involve repeat questions and manual follow-up, there’s a place for Enflow.
Let’s look at your workflowSelling through Instagram & WhatsApp?
Bring customers into WhatsApp, answer their questions and collect order details in the conversation.
Already running a Shopify store?
Bring Shopify orders into your operations, with vendor routing, shipping and tracking in one place.
Working with vendors or custom products?
Keep the right details with each item and give vendors a shared view of their production work.
YOUR BUSINESS. YOUR CALL.Less on your plate.
Less on your plate.
You stay in charge.
Hand over the routine work. Keep the decisions that need you.
Step into any chat
Take over a conversation and Flo pauses for that customer.
Check money yourself
For screenshot-based payments, you check receipt and confirm before Flo continues.
Set the boundaries
Choose suggestion, approval or automatic handling by problem type. Actions are logged; supported reversible actions have an undo window.
WHY WE BUILD ENFLOWOur true product
Our true product
is time.
Time to work on the next product. To listen to a customer. To think about where your business goes next.
We build software to reduce the routine work that keeps pulling you away. So more of your attention can go to the things only you can do.
Let’s find what you can hand overROOM TO START. ROOM TO GROW.Start small.
Start small.
Find your flow.
Start on Free to run your orders. Flo, the AI seller, starts at Starter — along with broadcasts and cart recovery. Higher tiers add more orders, vendors and AI replies.
Free
Explore order management. Flo, the AI seller, starts at Starter.
Free
- Orders / month
- 20
- Vendors
- 1
- Flo AI replies / month
- Not included
- WhatsApp updates
- 25
- Broadcasts & cart recovery
- Not included
- Support
- Community
Starter
Flo, your AI seller, answers enquiries and closes orders.
₹999/month
- Orders / month
- 300
- Vendors
- 3
- Flo AI replies / month
- 5,000
- WhatsApp updates
- 1,200
- Broadcasts & cart recovery
- Included
- Support
Growth
Turn more WhatsApp enquiries into orders.
₹2,499/month
- Orders / month
- 1,000
- Vendors
- 8
- Flo AI replies / month
- 20,000
- WhatsApp updates
- 4,000
- Broadcasts & cart recovery
- Included
- Support
- Priority email
Pro
Manage higher volumes across sales and fulfilment.
₹5,999/month
- Orders / month
- 5,000
- Vendors
- 25
- Flo AI replies / month
- 50,000
- WhatsApp updates
- 16,000
- Broadcasts & cart recovery
- Included
- Support
- Priority + chat
Enterprise
A setup built around your business.
Let’s talk
- Orders / month
- Contract-defined
- Vendors
- Contract-defined
- Flo AI replies / month
- Contract-defined
- WhatsApp updates
- Contract-defined
- Broadcasts & cart recovery
- Included
- Support
- Dedicated + SLA
Prices shown in INR. Flo, the AI seller, is included on Starter and every plan above, up to that plan’s monthly AI reply allowance. Requires your own supported AI API key. AI-provider usage charges are billed separately by your provider. WhatsApp order-update and Flo AI-reply allowances are counted separately. Need help choosing? Talk to us.
How much time can Enflow save my business?
It depends on your order volume, the work your team does today and the features you use. Start with a repeated task, such as answering product questions or sending order updates. In a demo, we’ll map your workflow and show what Enflow can handle and what still needs your team. We don’t promise a fixed number of hours saved.
Is Enflow just a WhatsApp automation tool?
Flo is Enflow’s AI sales assistant on WhatsApp. Enflow also brings together orders, inventory, vendor fulfilment, shipping, profit, COD payouts, GST invoicing and customer support. Start with the work taking most of your time and connect more of your operations as you grow.
Is Enflow only for a particular product category?
No. Enflow supports product businesses across categories, including clothing, accessories, home products and personalised goods. Your catalogue, variants and order rules shape the workflow.
Do I need a Shopify store?
No. Orders can come from Flo on WhatsApp, your public order form or manual entry. If you use Shopify, you can connect it to bring orders into Enflow.
Can I use my own WhatsApp number?
You can use your own supported WhatsApp numbers or Enflow’s shared number for order updates. A store can connect several numbers, with separate Flo training for each. Broadcast campaigns (Starter plan and above) use your own numbers. We’ll help check connection eligibility and choose the right setup for your store.
Does Flo reply to Instagram DMs?
The conversational ordering workflow shown here runs on WhatsApp. You can direct customers from your Instagram profile or ads to WhatsApp; this is not an Instagram DM automation demo.
How are payments and human takeover handled?
You configure COD, prepaid or advance-payment rules. For screenshot-based payments, you receive an alert to check receipt and confirm. You can take over a conversation, which pauses Flo in that chat.
Which plans include Flo?
Starter and every plan above. On all of them Flo does the same job — product questions and recommendations, order capture and placement, payment handling, the supported languages and human takeover. What changes between plans is the monthly AI reply allowance, not what Flo can do. Flo isn't part of Free, but you can try Starter free for 3 days.
What does the Free plan leave out?
Free is for trying order management. Flo, the AI seller, starts at Starter, along with WhatsApp broadcasts, abandoned-cart recovery and Shopify sync. You can try Starter free for 3 days, and cancel before the trial ends to pay nothing.
Do I need my own AI API key?
Yes. Flo runs on your own OpenAI or Google Gemini key, which you add in Settings → AI and we store encrypted. Requires your own supported AI API key. AI-provider usage charges are billed separately by your provider — they are not included in your Enflow subscription. Both providers let you set a spending cap on your account, and we link to those controls from Settings.
What counts towards my plan allowance?
Three separate counters. Orders created through your connected order sources count towards the order allowance. WhatsApp order updates count towards the WhatsApp allowance. One Flo AI reply means one delivered, customer-facing AI message — the model and tool calls behind it, failed sends, and the text that accompanies a voice note are not counted again. Check Settings for current usage, the reset date and available upgrades.
What happens when the AI reply allowance runs out?
Flo stops replying automatically and flags the chat so your team can pick it up. Your inbox keeps working and you can reply by hand as usual — nothing is charged automatically and your plan is never upgraded without you.
Can you help me decide where to start?
Yes. Request a demo with your store details. We can walk through the product, discuss your catalogue and ordering process, and check the setup needed for your business.
START WITH WHAT TAKES YOUR TIMEWhat would you do
What would you do
with more room
to build?
Show us the work that keeps pulling you away. We’ll walk through Flo with your products and explore where Enflow can reduce the daily follow-up in your business.
- Product questions answered from your own catalogue
- Your order moving from chat to vendor, shipment and customer updates
- A clearer view of profit, COD payouts and invoices